Objective

To become a Public Relations professional.

Experience

February 2005-Present           St. Regis                                Monarch Beach, CA

Outlet Supervisor

§     Employee and guest satisfaction and retention

§     Employee training and development

§     Employee motivation and morale

§     Customer needs assessment

§     Implement company standards such as taking ownership, attention to detail, and guest recovery

§     Promoted to supervisor from a greeter position

June 2002-March 2005            Tustin Ranch Golf Club                         Tustin, CA

Beverage Cart Trainer/Head Banquet Server

§     Excellent guest satisfaction and retention

§     Inventory control

§     Employee motivation

§     Team training and development

§     Increase sales, elevate customer services in the Beverage Cart Department

§     Praised as having “natural leadership skills and reliability.”

July 1998-February 2002         Westec Interactive Security                    Irvine, CA

Executive Administration Assistant

§     Company Description: To provide remote interactive video security surveillance and monitoring to Fortune 500 companies within the commercial industrial sector

§     Planned, organized, and attended tradeshows

§     Coordinated monthly sales and operations meetings

§     Created contracts as well as sales and marketing presentations

§     Sales forecast projection

§     Market trend analysis

Education

2004-Present                          Concordia University                              Irvine, CA

§     B.A., Business Administration and Management (expected May 2006)

§     On the Honors List

§     Earned 100% of college expenses

I have advanced certifications in the following computer programs:

·       Microsoft Word, Excel, Power Point, Access, Outlook, and Front Page

·       Adobe Illustrator, PageMaker, Photoshop

·       Symantic ACT!